Product line: mini, maxx, maxx pro
Topic: Wi-Fi
The appliance does not connect to the network.
The Wi-Fi icon does not change colour and remains grey.

| Possible reason for fault | Corrective action | 
|---|---|
| Incorrect login data were used | Make sure you have used the correct Wi-Fi network and password. | 
| Time zone, system time or system date is not correct | Make sure that the date, time and time zone are set correctly. These settings can be accessed via the user interface: Menu "Settings / General settings / Date/time" | 
| Wrong network was selected | Make sure you have used the correct Wi-Fi network and password. | 
| Incorrect or missing password for Wi-Fi connection | 
 | 
| The appliance must not obtain a free IP address via DHCP. | Activate the function "IP address via DHCP" to automatically obtain a free IP address. | 
| Appliance is using an IP address that is already occupied or an IP address that is not enabled | Replace a static IP address with a free IP address or switch to DHCP if this is supported by the IT network. | 
