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Appliance is online, but does not transmit any data
Product line: mini, maxx, maxx pro
Topic: KC
Description
My appliance is ONLINE, but it does not seem to send any information to the portal.
Error correction
Possible reason for fault |
Corrective action |
|---|---|
Time zone, system time or system date is not correct |
Make sure that the date, time and time zone are set correctly. These settings can be accessed via the user interface: Menu "Settings / General settings / Date/time" |
Necessary URLs for KitchenConnect were not activated |
If you are using a company network, make sure that the specified URLs are included in the network's "whitelist". |
